Privacy policy

Data controller

Crédit Européen, registered with the Saint-Étienne Trade and Companies Register (SIRET 318 314 002 00037), with its registered office at 14 rue des Charmilles, 42400 Saint-Chamond, is responsible for the processing of personal data described in this policy.

Data collected

We collect only the data necessary to carry out our duties. Depending on the steps taken, this may include:

• Identification data: surname, first name, postal address, email address, telephone number.
• Financial data: income, expenses, outstanding balances, nature and amount of current loans.
• Situational data: professional status, family situation, marital regime.
• Browsing data: IP address, pages visited, visit duration (anonymised or pseudonymised data).

No so-called "sensitive" data within the meaning of Article 9 of the GDPR (ethnic origin, health, beliefs, etc.) is collected, unless expressly justified and after obtaining your explicit consent.

Recipients of your data

Your data is transmitted to our banking partners and credit institutions solely for the purposes of processing your file, and only with your explicit agreement.

We do not sell or rent your data to third parties. No transfer of data to a country outside the European Economic Area (EEA) is made without appropriate safeguards within the meaning of Chapter V of the GDPR.

Retention period

Your data is retained for the following periods:

• Financing file: 5 years from the end of the contractual relationship (legal obligation).
• Prospect data (incomplete request): 3 years from the last contact.
• Browsing data: 13 months maximum (CNIL recommendation).